Terms and Conditions

Welcome to the Emirates Racket Sports website. These terms and conditions outline the rules and regulations for the use of the Emirates Racket Sports website and the purchase of products and services offered by Emirates Racket Sports.

By accessing this website and/or purchasing goods or services, we assume you accept these terms and conditions in full. Do not continue to use the Emirates Racket Sports website if you do not accept all of the terms and conditions stated here.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "User", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to Emirates Racket Sports. "Party", "Parties", or "Us", refers to both the User and ourselves, or either the User or ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Emirates Racket Sports provides a range of high-quality sports equipment retail and services. This includes the sale of badminton rackets, shuttlecocks, apparel, and footwear. We also provide racket stringing services, offer a wide range of sports accessories including grips, bags, and nets, provide expert advice on equipment selection, and perform basic racket maintenance and repair. Our physical location is Vision Tower, Al Khaleej Al Tejari 1 Street, Floor 25, Suite 2501, Dubai, Dubai, 11418, UAE.

Website Use: You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within this website. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

Intellectual Property Rights: Unless otherwise stated, Emirates Racket Sports and/or its licensors own the intellectual property rights for all material on Emirates Racket Sports. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions. You must not republish, sell, rent, sublicense, reproduce, duplicate, copy or redistribute material from the website.

Products and Services: Emirates Racket Sports aims to provide accurate descriptions of products and services. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Order Acceptance: The placement of an order does not constitute our acceptance of the order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order.

Pricing and Payment: Prices for products are subject to change without notice. We reserve the right at any time to modify or discontinue a service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Payment must be received by Emirates Racket Sports prior to acceptance of an order.

Shipping and Delivery: Shipping and delivery terms are subject to specific policies detailed separately on the website. Risk of loss and title for items purchased from Emirates Racket Sports pass to you upon our delivery to the carrier.

Returns and Refunds: Return and refund policies are detailed separately on the website. We adhere to applicable consumer protection laws regarding returns and refunds.

Disclaimer of Warranties: The website and the products and services are provided on an "as is" and "as available" basis, without any representations, warranties or conditions of any kind, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Emirates Racket Sports does not warrant that the website will be uninterrupted, timely, secure, or error-free.

Limitation of Liability: In no case shall Emirates Racket Sports, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

Governing Law: These terms and conditions are governed by and construed in accordance with the laws of Dubai, UAE, and you irrevocably submit to the exclusive jurisdiction of the courts in Dubai, UAE.

Changes to Terms and Conditions: We reserve the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these terms and conditions constitutes acceptance of those changes.

If you have any questions about these Terms and Conditions, please refer to the physical address provided: Vision Tower, Al Khaleej Al Tejari 1 Street, Floor 25, Suite 2501, Dubai, Dubai, 11418, UAE.